Project Manager • Revenue Cycle Excellence • Client Success
Project Manager, Mastermind Healthcare RCM Tactics
Gowthami leads end-to-end project execution for Mastermind’s Revenue Cycle Management solutions, ensuring seamless delivery for U.S. healthcare providers. With a sharp eye for process efficiency and compliance, she bridges client needs with operational excellence.
Her work directly supports our mission to enhance financial performance, ensure compliance, and improve operational efficiency — turning complex billing challenges into streamlined success stories.
Guided by our core values of Integrity, Innovation, and Customer-Centricity, Gowthami collaborates with cross-functional teams to reduce claim denials, accelerate reimbursements, and build trusted client partnerships.
Outside work, she’s passionate about healthcare innovation, mentorship, and community engagement in Chennai.
Reduced average claim denial rates by 28% across 15+ client engagements through proactive workflow redesign.
Delivered 100% on-time project rollouts for new DME Billing and Medical Billing clients in 2024.
Implemented real-time dashboards that improved client visibility into AR aging and collections performance.
Mentored 8+ team members in RCM best practices, fostering a culture of continuous learning.
gowthami@mastermindhealthcare.com